Privacy Policy

Purpose and commitment to information security

When making a purchase on our website, you are required to provide customer information including:

  • Full name
  • Customer address (delivery)
  • Phone number
  • Email

This information is to serve delivery and contact customers when necessary. We only use this information for delivery and after-sales service (warranty, product return). We commit not to use your information for any other purpose

We are responsible for managing all information provided by customers. When you need to contact us, you can contact us directly or through the contact form

About how to collect information

We collect personally identifiable information such as full name, postal address, email address, phone number… when customers voluntarily send it to us. This information is used only to fulfill your specific request, unless you authorize its use in another way. We may collect your information in the following ways:

  • Via website
  • Through retailers, distributors, sellers
  • When customers contact us to complain about our products
  • When customers use it to rate or comment on our services/products
  • When customers participate in our promotional and market research programs

Like many other websites, we use Google and Facebook services to analyze access data. These 3rd parties may automatically save your “cookies”. You can see more about their cookie policies on their home pages for more details. We also use login remarketing codes when visitors view specific pages, allowing us to include future targeted advertising.

If you have any questions or concerns about our company’s privacy policy, please contact our hotline directly or through the contact form on the website.

Commitment to information security

We will try to secure the information we collect from you. Information is only stored on our system for a certain period of time, it may be deleted when our system maintains. All of your information is kept confidential at a high level so you can feel secure about this issue.

In case the information server is attacked by hackers leading to loss of personal data of Consumers, the Administration Board is responsible for notifying and working with authorities to investigate and handle promptly. At the same time, notify Consumers about the incident.

Absolute confidentiality of all online transaction information of Consumers.

Changes to privacy policy

This privacy policy applies throughout the time this website is in operation. The website may change, edit or adjust any content in this policy and take effect after 5 days, when the changes are fully notified and posted on the website. Therefore, please read this privacy policy carefully before ordering any products or services on this website.

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